• Every card issued before November 1st 2024, will be deactivated on November 1st 2024 and you can replace it with a new gift card free of charge at the info desk within 6 months, i.e. until May 1st 2025.

    The new gift card will have the same expiration date as the old one and all the remaining funds from the old gift card will be transferred to it.

  • Why is Arena Centar Gift Card the perfect gift?

    • The card can be used in over 140 stores at Arena Centar and Arena Park!

    • The card can be purchased at the Arena Centar Info Desk - in cash and without an additional fee

    • The cards are issued in denominations between 10€ and 150€

    • The cards are environmentally friendly because they are made from biodegradable material!

    Info Desk staff have breaks during the following periods: 12:00 - 12:30 and 19:00 - 19:30. Please understand that card purchase and pickup is not available during those times.

    When purchasing a larger amount of cards, a certain amount of time is required for their activation and retrieval, so we ask for your understanding.

    • Individuals can purchase gift cards in cash amount up to 663.61 euros.

    • Legal entities can purcahse gift cards in cash amounts up to 663.61 euros.

    *Calculated based on the fixed conversion rate: 1 euro = 7,53450 kuna.

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  • Purchase of Arena Centar Gift Card for individuals

    Individuals can purchase Arena Centar gift cards at the info desk during the working hours of the center. Gift cards can be purchased with cash only.

    Please note that info desk staff have breaks during the following periods: 12:00 - 12:30 and 19:00 - 19:30. During those times card purchase and pickup is not available.

  • Purchase of Arena Centar Gift Card for business entities

    Business entities can purchase gift cards with cash at the Info Desk or order them by filling out the online form.

    https://poklonkartice.arenacentar.hr/zahtjev-za-izdavanje/

    For orders above 7.000 EUR, all customers must fill out an additional KYC form for purchases of great value.

  • Reactivation of Arena Centar Gift Card

    The validity period of the gift card is 6 months from the activation date.
    You can extend the validity of your gift card at the Arena Centar Info Desk.
    You can check the balance of your gift card at the Arena Centar Info Desk..

    Exceptionally, every card issued before November 1st, 2024, will be deactivated on November 1st, 2024 and you can replace it for a new gift card free of charge at the info desk within 6 months, i.e. until May 1st, 2025. The new gift card will have the same expiration date as the old one and all the remaining funds from the old gift card will be transferred to it.

    Arena Centar Gift Card reactivation form

  • General terms of use for the Arena Centar Gift Card

    You can make purchases with the ARENA CENTAR GIFT CARD (hereinafter: Card) in the stores located in Arena Centar Zagreb, Vice Vukova 6, that accept the Card for transactions. Information about the stores which accept the Card can be obtained at the Arena Centar Info Desk or checked on the website www.arenacentar.hr/en/gift-card. The list of stores which accept the Card is subject to change without prior notice.

    Please keep these General terms of use until the Card's expiration date, as well as the attached issuance and activation confirmation.

    The Card can be transferred to a third party without restrictions. The Card is not issued in a specific name, so its possessor can use it. Upon transferring the Card to a third party, please provide them with these General terms of use and the issuance and activation confirmation. The Card issuer is not obligated to verify the identity of the Card possessor and is not responsible for any Card misuse.

    Activation or use of the Card implies that the Card possessor is familiar with the General terms, fully understands and accepts the described Card usage conditions.

    The Card possessor is responsible for its use and safekeeping. The Card issuer will not be liable and will not replace the Card in case of theft, loss, or damage.

    The Card issuer is not responsible for the delivery of purchased goods or services using the Card, for any material and legal defects of purchased goods and services, nor for the accuracy of information which the Card possessor receives from third parties.

    The monetary amount expressed in euros and stored on the Card is equal to the monetary value upon Card activation and is indicated on the Card. The monetary amount (limit) of the card is fixed, so adding money to the Card afterwards is not permitted. The Card cannot be exchanged for cash, nor is it possible to receive the remaining amount in cash.

    The Card can be used up to the limit amount and within six months from the date of activation. The Card is activated at the time of purchase at the Arena Centar Info Desk. With each use of the Card, the available limit decreases by the transaction amount. The Card's remaining balance can also be checked at the Arena Centar Info Desk.

    Exceptionally, every card issued before November 1st, 2024, will be deactivated on November 1st, 2024 and will not be able to be used anymore. Users who have remaining funds on their gift cards will be able to replace their old gift card for a new one free of charge at the info desk within 6 months, i.e. until May 1st, 2025. The new gift card will have the same expiration date as the old one and all the remaining funds from the old gift card will be transferred to it.

    If the Card limit is lower that the total purchase amount, the difference needs to be paid to cover the value of the purchased goods or services. If the Card limit is higher than the total purchase amount, the desired spending amount is deducted from the Card, and the remining difference can be used until the Card's expiration date. Installment buying is not possible with the Card.

    After the last day of the Card's validity, the Card will be voided. The Card's validity can be prolonged at the Info Desk. The Card possessor is responsible for keeping track of the Card's expiration date.

    For complaints or claims related to the Card usage, please contact Arena Centar Info Desk. The issuer and owner of the Card is Arena Centar Zagreb d.o.o., Vice Vukova 6, Zagreb, OIB 83997642580.

  • Stores in which Arena Centar Gift Card can be used:

    (Popis trgovina se konstantno ažurira jer nove trgovine ulaze u novi poklon kartica.)

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